Ping Parrot
App Details
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Who is it for?
Ping Parrot can be useful for the following user groups:., Customer support teams., Business owners
Description
Ping Parrot is an AI-driven chatbot designed to automate customer support tasks, enabling businesses to resolve up to 85% of customer inquiries automatically. Users can quickly train the chatbot by adding knowledge from their website or FAQs, enhancing the accuracy of responses over time. With support for 80 languages, it facilitates seamless communication with international customers. The tool provides real-time human support by allowing conversations to escalate to human agents when needed. Advanced analytics features offer insights into chatbot performance and visitor interactions, helping businesses optimize their support strategies.
Technical Details
Use Cases
✔️ Automate customer support by training Ping Parrot to handle 85% of inquiries, allowing your team to focus on complex issues while ensuring quick resolutions for common questions., ✔️ Utilize Ping Parrot"s multilingual capabilities to provide support to customers in 80 languages, enhancing global communication and accessibility for your international clientele., ✔️ Leverage advanced analytics from Ping Parrot to gain insights into customer interactions and chatbot performance, enabling data-driven decisions to optimize your support strategies and improve customer satisfaction.
Key Features
✔️ AI-driven chatbot., ✔️ Multilingual support., ✔️ Training via website or FAQs., ✔️ Real-time human escalation., ✔️ Advanced analytics features.
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