Social Intents
App Details
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Who is it for?
Social Intents can be useful for the following user groups:., Customer service representatives., Business owners., It professionals., Administrative assistants
Description
Social Intents provides Live Chat and AI Chatbots as a comprehensive solution for engaging with website visitors through platforms like Microsoft Teams, Google Chat, and Slack.It offers features like customizable chat widgets, pre-chat surveys, and proactive chat invites. With AI-powered chatbots, businesses can automate responses, capture leads, and escalate chats to human agents when needed.The tool integrates seamlessly with existing CRM, ticketing, and lead systems, ensuring efficient customer support and sales processes. Overall, Social Intents helps businesses improve customer satisfaction, reduce support costs, and drive sales through personalized engagement and automation.
Technical Details
Use Cases
✔️ Enhance customer engagement and sales without additional software by integrating AI chatbots into existing communication tools.., ✔️ Automate lead capture, handle inquiries, and provide targeted assistance to reduce support costs and improve team efficiency.., ✔️ Streamline customer service with pre-chat surveys, quick replies, and proactive chat invites, integrating seamlessly with CRM and marketing systems..
Key Features
✔️ Customization of chat settings., ✔️ ChatGPT-powered chatbots., ✔️ Live chat transcripts and reports., ✔️ Pre-chat surveys., ✔️ Seamless integration with CRM.
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