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Hoory AI

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Monetization & Business
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App Details

Website
https://www.hoory.com/
Who is it for?
Hoory AI can be useful for the following user groups:., Customer support teams., E-commerce businesses., Helpdesk managers., Saas companies., Customer experience specialists., Multinational companies., Marketing and sales teams

Description

Hoory AI is an innovative AI-powered virtual assistant designed to streamline customer communications and overcome the challenges associated with customer service.Operating 24/7 without delays, Hoory AI ensures a flawless user experience, eliminating the frustrations commonly found in customer service interactions. This advanced tool empowers businesses to create an unparalleled customer service system, enhancing efficiency and reducing costs.Hoory AI also improves the experience for support agents with its seamless communication facilitated through a shared inbox feature. By leveraging the power of conversational AI, machine learning, and natural language processing, Hoory AI opens the gateway to the future of customer service.It automates repetitive tasks, delivers instant responses, and provides personalized experiences for customers, addressing the challenges businesses face in managing customer inquiries effectively and efficiently.

Technical Details

Use Cases
✔️ Automate customer support ticket management and resolution with Hoory AI"s knowledge-based assistants, resolving up to 90,000 requests per minute for swift and personalized interactions with customers., ✔️ Enhance efficiency and collaboration among support agents by utilizing Hoory AI"s workflow management automation tools, ensuring seamless communication and task allocation for timely issue resolution., ✔️ Improve customer reach and engagement by utilizing Hoory AI"s omni-channel inbox capabilities, enabling support across multiple channels for a wider audience coverage and enhanced customer experience.
Key Features
✔️ Omni-channel inbox., ✔️ Workflow automation., ✔️ Customizable macros., ✔️ Team collaboration tools., ✔️ Embed widget for websites., ✔️ Knowledge-based AI assistant., ✔️ Rule-based AI assistant., ✔️ Advanced reporting and analytics., ✔️ Multilingual support., ✔️ GPT integration for customer queries.

Links

Youtube
https://youtu.be/wie5SwmuNJo
Linkedin
https://www.linkedin.com/company/hoory
Instagram
https://www.instagram.com/hooryai

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