Tidio Copilot
App Details
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Who is it for?
Tidio Copilot can be useful for the following user groups:., Customer support teams., Businesses using zendesk, intercom, or gorgias., Companies needing gdpr and ccpa compliant solutions., Teams looking to automate customer inquiries
Description
Tidio Copilot is a smart AI assistant that helps customer support teams respond faster by suggesting accurate, personalized replies based on your company’s knowledge base and past conversations.It reduces repetitive typing, improves consistency, and saves time, letting agents focus on more complex issues. With a simple Chrome extension, it works right on top of your existing tools, making it easy to adopt without changing your workflow or platform.
Technical Details
Use Cases
✔️ Automate responses for customer inquiries across multiple platforms like live chat, email, and social media, using Tidio Copilot"s integration with Zendesk and Intercom for streamlined support., ✔️ Enable your customer service team to handle high volumes of inquiries efficiently by leveraging Tidio Copilot"s AI-generated responses based on a custom knowledge base, ensuring accurate and timely assistance., ✔️ Enhance compliance with GDPR and CCPA regulations while utilizing Tidio Copilot"s automated messaging features, allowing businesses to maintain customer trust and data security from the start..
Key Features
✔️ Automates customer inquiries., ✔️ Integrates with Zendesk, Intercom, and Gorgias., ✔️ Generates responses for live chat, email, and social media., ✔️ Uses a custom knowledge base., ✔️ Chrome extension for easy installation.
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