Fin2 by Intercom
App Details
Who is it for?
Fin2 by Intercom can be useful for the following user groups:., Customer service managers., Business owners., Support agent., It professionals
Description
The Fin AI tool is a breakthrough chatbot designed for customer service. It can accurately and immediately answer customer questions, reducing support volume and resolution times. There is zero setup required and it can provide trustworthy and accurate answers based on existing support content. The bot can seamlessly pass complex questions to a human support team and can understand and clarify complex queries. The tool is currently available in English and can be integrated with Intercom and Zendesk help centers.
Technical Details
Use Cases
✔️ Reduces support volume and resolution times., ✔️ Seamlessly passes complex questions to human support team., ✔️ Understands and clarifies complex queries.
Key Features
✔️ Answer customer questions., ✔️ Reduce support volume., ✔️ Improve resolution times., ✔️ Provide trustworthy and accurate answers based on existing content., ✔️ Seamlessly pass complex questions to human support team.
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