Re:amaze
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Who is it for?
Re:amaze can be useful for the following user groups:., Customer support teams., Business owners
Description
Amaze is an integrated customer service, live chat, and helpdesk platform designed for online businesses. It offers a shared inbox and helpdesk support channels for teams to chat through live chat, automated messaging, chatbots, and video calls on their website or web app. With features like push campaigns for re-engagement, AI beta for advanced responses, customizable FAQ center, and real-time customer activity monitoring, Amaze aims to streamline customer interactions for better conversations and happier customers. Its mobile app allows teams to stay connected and impress customers on-the-go, while its wide range of integrations with popular tools ensures seamless workflow management.
Technical Details
Use Cases
✔️ Utilize Amaze"s shared inbox and helpdesk support channels to streamline customer interactions and provide efficient customer service through live chat, automated messaging, chatbots, and video calls on your website or web app., ✔️ Take advantage of Amaze"s customizable FAQ center to create a knowledge base that addresses common customer queries, improving customer satisfaction and reducing support ticket volume., ✔️ Utilize Amaze"s real-time customer activity monitoring feature to track and analyze customer behavior, enabling proactive responses and personalized customer interactions for better conversations and increased customer happiness.
Key Features
✔️ Integrated customer service platform., ✔️ Support for live chat., ✔️ Helpdesk support channels., ✔️ AI beta for advanced responses., ✔️ Real-time customer activity monitoring.
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