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App Details

Who is it for?
Kore.ai can be useful for the following user groups:., Businesses., Customer service teams., Human resources departments., Retail companies., Healthcare providers

Description

Kore.ai is a conversational AI platform that helps companies deliver extraordinary customer, agent, and employee experiences across voice and digital channels. The platform offers a range of products, including SmartAssist, AgentAssist, BankAssist, HR Assist, RetailAssist, and HealthAssist, among others, to optimize customer and employee experiences. Kore.ai's AI-powered virtual assistants and workflow engines help automate and speed up repetitive tasks and queries, allowing support staff to focus on more pressing business priorities. The platform also offers training and educational resources through Kore.ai Academy to help users develop their conversational AI skills. Kore.ai is recognized as a leader in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms.

Technical Details

Use Cases
✔️ Automating repetitive tasks and queries., ✔️ Optimizing customer and employee experiences., ✔️ Developing conversational AI skills through Kore.ai Academy.
Key Features
✔️ Smartassist., ✔️ Agentassist., ✔️ Bankassist., ✔️ Hr assist., ✔️ Retailassist., ✔️ Healthassist.

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