Cresta
App Details
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Who is it for?
Cresta can be useful for the following user groups:., Contact center agents., Contact center managers., Sales teams
Description
Cresta AI is an AI tool for contact centers that offers real-time coaching, insights, and knowledge amplification. Its solutions include revenue growth, personalized customer care, and agent assistance. The tool uses AI-powered coaching and automation to improve agent efficiency, increase sales, and reduce response time. Cresta offers integrations, resource libraries, webinars, ebooks, and reports to help businesses deepen their knowledge of its AI technology.
Technical Details
Use Cases
✔️ Improve agent efficiency., ✔️ Increase sales., ✔️ Reduce response time.
Key Features
✔️ Real-time coaching., ✔️ Insights and knowledge amplification., ✔️ Revenue growth., ✔️ Personalized customer care., ✔️ Agent assistance.
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