Univw.AI

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App Details

Who is it for?
Univw.AI can be useful for the following user groups:., Startups., Small businesses

Description

Meet Univw, the AI-powered sales CRM designed for start-ups and small businesses. With custom dashboards, reports, and analytics, Univw offers actionable reporting and critical call center metrics. It features automated call QA, hassle-free script adherence, and external automations for emails and webhooks. Univw also provides AI-based personalized coaching for agents, along with intelligent notes summarization to enhance business efficiency. With powerful features like resource hierarchy-based data access and integrated cloud telephony, Univw empowers businesses to control and aggregate data effectively.

Technical Details

Use Cases
✔️ Automate call quality assurance processes using Univw"s AI-powered functionality, ensuring consistency and adherence to performance standards for all customer interactions., ✔️ Enhance agent performance and productivity through personalized coaching provided by Univw"s AI-driven insights, leading to improved sales outcomes and customer satisfaction levels., ✔️ Streamline sales operations and optimize resource management with Univw"s custom dashboards, reports, and analytics, enabling businesses to make data-driven decisions and drive revenue growth effectively.
Key Features
✔️ Custom dashboards, reports, and analytics., ✔️ Automated call QA., ✔️ Hassle-free script adherence., ✔️ External automations for emails and webhooks., ✔️ AI-based personalized coaching for agents.

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