TheLoops
App Details
Website
Who is it for?
TheLoops can be useful for the following user groups:., Customer experience professionals., Call center managers., Business owners
Description
Go from point solutions & data silos to our powerful AI for CX platform. TheLoops provides agent quality monitoring, voice of customer analysis, real-time troubleshooting & more.
Technical Details
Use Cases
✔️ Monitor agent performance and improve customer satisfaction., ✔️ Analyze customer feedback to identify trends and improve products/services., ✔️ Quickly troubleshoot and resolve customer issues in real-time.
Key Features
✔️ Agent quality monitoring., ✔️ Voice of customer analysis., ✔️ Real-time troubleshooting.
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