Basic Information
Trace develops AI-powered customer support agents specifically for the financial services industry. Their solution integrates with existing systems to handle multi-step tasks while engaging in natural conversations with customers. The company uses a network of domain-specific expert models rather than a single large language model, prioritizing security and data privacy
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Closed Source
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App Details
Features
Integration with existing systems, Natural language conversation capabilities, Secure handling of sensitive data, Network of domain-specific expert models, Post-training and fine-tuning for financial services, Fast response times (<200ms time-to-first-token), Optimized for voice conversations
Use Cases
Customer support for financial institutions, Handling complex, multi-step financial tasks, Secure transaction tracking, Voice-based customer interactions
Pricing
Pricing Model
Freemium
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