Vocca
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Description
Vocca is an AI-powered solution designed to enhance communication within healthcare settings by managing inbound and outbound patient calls. Offering 24/7 availability, Vocca autonomously handles appointment bookings, answers patient inquiries, and sends reminders, significantly improving operational efficiency for medical clinics. The tool captures every interaction, providing comprehensive call analytics that facilitate seamless follow-ups and task management. With the capability to manage over 100 calls simultaneously, Vocca reduces patient wait times and minimizes no-shows through automated reminders. This solution integrates smoothly with existing calendars and CRM systems, enabling healthcare professionals to focus more on patient care rather than administrative tasks. By automating routine phone interactions, Vocca helps healthcare providers optimize resource allocation and improve overall patient satisfaction.
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