Report Abuse

App Details

Who is it for?
Saufter can be useful for the following user groups:nCustomer support teamsnE-commerce managersnSocial media managersnBusiness ownersnProduct support specialistsnOperations managers

Description

Saufter is an AI-driven customer engagement tool designed to automate and enhance customer support for businesses.It features live chat, email helpdesk, and social media integration, enabling businesses to manage customer inquiries across multiple channels from a single dashboard. With customizable automation capabilities, Saufter helps streamline tasks like order monitoring, returns management, and proactive support alerts.The tool also includes a unified view of all customer interactions, facilitating seamless and consistent support experiences. Its analytics and reporting suite provides insights into customer behavior, enabling businesses to respond proactively and improve service efficiency.Additionally, Saufter’s knowledge base integration allows for real-time assistance by delivering relevant articles during live chats, enhancing self-service options and reducing support workload.

Technical Details

Use Cases
✔️ Automate customer support tasks like order monitoring and returns management to improve response times., ✔️ Integrate social media, live chat, and email support into a single dashboard for cohesive customer service., ✔️ Utilize analytics to gain insights into customer behavior, enabling proactive responses and service improvements.
Key Features
✔️ Live chat integration., ✔️ Email helpdesk., ✔️ Social media integration., ✔️ Proactive order monitoring., ✔️ Smart self-service options.

Links

Monetization

Pricing Model

There are no reviews yet.

Leave a Review

Your email address will not be published. Required fields are marked *

Please fill the required fields*