Marketrix.ai
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Description
Marketrix is an AI-powered in-app support and co-browsing platform designed to enhance user engagement and streamline customer interactions. Its primary features include personalized, context-aware assistance that adapts to user behavior, allowing businesses to provide immediate support within their digital products or websites. Marketrix's AI technology offers real-time sentiment analysis to understand customer emotions and deliver empathetic responses, while its co-browsing capability enables live interactions between AI avatars and human agents. This tool aims to optimize lead conversion through improved customer experiences, employing advanced analytics to track user behavior and tailor support accordingly.
Technical Details
Use Cases
✔️ Enhance customer support on your e-commerce platform by utilizing Marketrix"s co-browsing feature to guide users through their purchasing journey in real-time, leading to higher conversion rates.., ✔️ Implement personalized in-app assistance for your SaaS application using Marketrix"s contextual support, which adapts to user behavior and improves user satisfaction by addressing their needs immediately.., ✔️ Utilize Marketrix"s real-time sentiment analysis to monitor customer emotions during interactions, allowing your support team to deliver empathetic and effective responses, ultimately increasing user retention..
Key Features
✔️ Digital twin avatars., ✔️ Intelligent interactions., ✔️ Spatial Understanding., ✔️ Real-Time Sentiment Analysis., ✔️ Hubspot integration.
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