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App Details

Who is it for?
IsOn24 can be useful for the following user groups:., Service-based businesses., Customer service teams., Appointment schedulers., Business owners in service industries

Description

ison24 is an AI voice assistant designed to enhance customer communication for various service-based industries, including auto repair, cleaning, healthcare, and hospitality. This tool automatically handles phone calls, books appointments, and sends text messages, streamlining client interactions 24/7. With its ability to respond to customer inquiries with voice options in different styles and accents, ison24 offers a more personalized experience. Integration with online applications like Zapier, Google Calendar, and prominent CRM systems allows for efficient management of appointments and communication in one centralized platform. The system can queue live calls for team members, ensuring no customer call goes unanswered. Ideal for businesses focused on customer service and operational efficiency, ison24 simplifies communication and enhances scheduling capabilities to support growth and productivity.

Technical Details

Use Cases
✔️ Automatically handle customer phone inquiries 24/7 with ison24, ensuring no call goes unanswered while freeing up staff to focus on core responsibilities., ✔️ Book and manage appointments seamlessly by integrating ison24 with Google Calendar and CRM systems, allowing for streamlined scheduling and improved customer satisfaction., ✔️ Enhance customer interactions by using ison24"s voice assistant to respond to inquiries in various styles and accents, providing a personalized experience that reflects your brand"s identity.
Key Features
✔️ Automatic call handling., ✔️ Appointment booking., ✔️ Text messaging., ✔️ Integration with online applications., ✔️ Live call queuing.

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