Report Abuse

App Details

Who is it for?
Aide can be useful for the following user groups:., Customer support agents., Executives., Business decision makers

Description

Aide is an AI tool for customer support that can identify and solve support issues in seconds. It uses AI models to learn from data and provide intelligent suggestions to help agents respond faster and more consistently, while also helping executives make better decisions and operations more efficient. Aide can help streamline operations, reduce repetition, and reduce turnaround time, while also saving time and effort for agents. Aide can also be used to organize and share knowledge, curate cards and SOPs, and import existing knowledge. Use cases for Aide include automated tagging, knowledge surfacing, customer lifecycle management, and knowledge management. Aide is designed to help organizations create solutions for recurring issues, visualize issues, pinpoint opportunities for improvement, and create better products and resolution steps to reduce the load on the support team for common issues.

Technical Details

Use Cases
✔️ Automated tagging., ✔️ Knowledge management., ✔️ Customer lifecycle management.
Key Features
✔️ Identify and solve support issues., ✔️ Make better decisions for executives., ✔️ Reduce turnaround time., ✔️ Save time and effort for agents., ✔️ Import existing knowledge.

There are no reviews yet.

Leave a Review

Your email address will not be published. Required fields are marked *

Please fill the required fields*