Conversational AI voice bot – BSG
App Details
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Who is it for?
Conversational AI voice bot - BSG can be useful for the following user groups:., Customer support managers., Sales development representatives., Call center operators., Marketing automation specialists., Crm administrators., Appointment scheduling teams
Description
BSG Conversational AI Voice Assistant is a multilingual voicetool built to handle real-time customer interactions across sales, support, and lead generation.It automates 80% of routine calls, detects user intent, switches languages mid-call, and escalates to a live agent when needed. The assistant integrates with your CRM, supports outbound and inbound scenarios, and can be customized for any industry — from eCommerce and logistics to fintech and real estate.Whether you're reminding clients about appointments, qualifying leads, or resolving support queries 24/7 — this AI voicetool is your scalable, always-on call agent.
Technical Details
Use Cases
✔️ Automate routine customer service calls to handle inquiries, complaints, and support issues 24/7.., ✔️ Qualify leads through natural, conversational voice interactions in outbound sales campaigns.., ✔️ Send appointment reminders and perform follow-ups with clients in multiple languages, escalating to agents when needed..
Key Features
✔️ Natural speech recognition & intent detection., ✔️ Real-time call handling (inbound & outbound)., ✔️ Multilingual & interruptible dialogues., ✔️ CRM/API integrations., ✔️ Easy setup with campaign configuration tools., ✔️ SaaS & on-premise availability.
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