Document360 2.0
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Who is it for?
Document360 2.0 can be useful for the following user groups:., Technical writing teams., Customer support teams., Product management teams., Engineering teams
Description
Document360 is an AI-powered knowledge base platform for teams to create, share, and manage product documentation, manuals, SOPs, and wikis efficiently.With advanced features like a state-of-the-art editor, category manager, and analytics, it provides a comprehensive solution for content producers and technical writers. Users can customize their knowledge base, create user manuals, tutorials, and release notes to enhance customer support and user onboarding experiences.Additionally, Document360 offers tools for product strategy, market research, FAQs, troubleshooting guides, support knowledge base, and API documentation to streamline documentation processes and ensure consistent quality outcomes.
Technical Details
Use Cases
✔️ Automate the creation of user manuals and tutorials using Document360"s AI-powered editor and category manager, streamlining the process for technical writers and content producers., ✔️ Enhance customer support experiences by utilizing Document360"s tools for FAQs and troubleshooting guides, ensuring consistent and reliable information for users., ✔️ Optimize documentation processes by leveraging Document360"s analytics and market research tools to track user engagement, improve content strategy, and refine the knowledge base for better user onboarding.
Key Features
✔️ AI-powered knowledge base platform., ✔️ State-of-the-art editor., ✔️ Category manager., ✔️ Analytics., ✔️ Tools for product strategy, FAQs, troubleshooting guides, and API documentation.
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