Haptik
App Details
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Who is it for?
Haptik can be useful for the following user groups:., Sales teams., Customer support teams., Marketing teams., Business owners., Customer engagement teams
Description
Contakt Gen AI, the conversational CRM powered by generative AI, offers a suite of AI-powered tools for various industries like retail, travel, fintech, ed tech, gaming, healthcare, and more. Its features include a web Q&A self-serve support, sales assistant for conversational buying guidance, smart agent chat, intelligent analytics for user behavior, and a low code builder for various messaging channels like WhatsApp, Instagram, Google Business Messages, and Facebook Messenger.
Technical Details
Use Cases
✔️ Create an interactive web Q&A self-serve support portal for your retail business using Contakt Gen AI, enabling customers to find answers to inquiries quickly and efficiently without human intervention., ✔️ Utilize Contakt Gen AI"s sales assistant feature to provide personalized conversational buying guidance to customers in the fintech industry, leading to higher conversion rates and customer satisfaction., ✔️ Implement Contakt Gen AI"s smart agent chat for the healthcare sector, allowing for seamless interactions with patients, scheduling appointments, and providing immediate responses to medical queries.
Key Features
✔️ Web Q&A self-serve support., ✔️ Sales assistant for conversational buying guidance., ✔️ Smart agent chat., ✔️ Intelligent analytics for user behavior., ✔️ Low code builder for various messaging channels.
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