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App Details

Who is it for?
Harvey can be useful for the following user groups:., Customer support agents., Customer support managers

Description

Drive more customer support satisfaction.Harvey can accurately identify the context of customer conversations and offer intelligent suggestions to support agents, enabling them to work faster and delight customers even better.

Technical Details

Use Cases
✔️ Improve customer satisfaction by providing accurate and timely support., ✔️ Increase agent productivity by offering intelligent suggestions., ✔️ Reduce response time and improve resolution rates.
Key Features
✔️ Conversation context analysis., ✔️ Intelligent suggestions., ✔️ Work faster., ✔️ Delight customers., ✔️ Increase customer support satisfaction.

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