hijiffy.com
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Description
Hijiffy is a comprehensive guest communications hub designed for the hospitality industry, facilitating seamless interactions throughout the customer journey. Its AI-powered virtual assistant efficiently addresses guest inquiries via website chat, social media, and messaging platforms like WhatsApp, ensuring up to 85% of questions are answered instantly. Key features include automated messaging for booking confirmations, check-ins, and in-house requests, streamlining operations while enhancing guest experiences. The tool also supports upselling and cross-selling through personalized campaigns and automates feedback collection with satisfaction surveys. Additionally, integrating seamlessly with leading property management systems, Hijiffy offers customizable communication settings to match each brand's voice and visual identity, allowing for enhanced direct bookings and improved operational efficiency.
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