lingo24.com

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App Details

Who is it for?
lingo24.com can be useful for the following user groups:., Customer service teams., Multilingual businesses., Sales teams., Support teams

Description

Unbabel is a comprehensive language operations platform designed for seamless multilingual translation services. This tool facilitates real-time translation with a focus on assisting customer service agents, allowing businesses to expand their reach to global audiences. Unbabel supports various industries, including gaming, retail, tech, and travel, enabling customized workflows that align with diverse organizational goals regarding speed, quality, and cost. The platform emphasizes maintaining transparency and providing quality reporting, ensuring users can monitor performance through AI-driven quality estimation. Security is prioritized with ISO 27001 certification, safeguarding customer data with encryption and anonymization. Integrations with popular applications like Salesforce and Zendesk streamline processes, making it easier for businesses to engage with international customers without disruption.

Technical Details

Use Cases
✔️ Enable customer service teams to provide support in multiple languages in real-time, enhancing the customer experience and expanding global reach without the need for multilingual staff., ✔️ Integrate Unbabel with Salesforce to streamline the translation of customer inquiries and responses, allowing sales teams to effectively communicate with international clients and improve conversion rates., ✔️ Utilize Unbabel"s quality reporting features to continuously monitor and optimize translation accuracy, ensuring consistent messaging and brand voice across different markets while maintaining high customer satisfaction.
Key Features
✔️ Real-time translation., ✔️ Customized workflows., ✔️ AI-driven quality estimation., ✔️ ISO 27001 certification., ✔️ Integrations with Salesforce and Zendesk.

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