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App Details

Who is it for?
Live Square can be useful for the following user groups:., Small business owners., E-commerce managers., Marketing professionals., Website administrators

Description

Livesquare provides comprehensive live chat support services, featuring a team of experienced agents available 24/7. This tool facilitates real-time engagement with website visitors, aiming to enhance customer experience and lead generation. With integrated analytics, users can track live chat leads and measure key performance indicators, enabling informed decision-making for campaign optimization. Livesquare also offers AI-powered chatbots, trained on extensive historical chat data across various sectors, providing seamless conversational flows that address customer inquiries effectively. The platform's additional services, including website uptime monitoring and customizable popups for lead capture, ensure users can maximize their online presence and maintain reliable communication with potential customers.

Technical Details

Use Cases
✔️ Engage website visitors in real-time with Livesquare"s 24/7 live chat support, enhancing customer experience and increasing the chances of lead generation without additional staffing costs.., ✔️ Utilize Livesquare"s AI-powered chatbots to provide instant responses to customer inquiries, ensuring seamless conversational flows and improving overall customer satisfaction while reducing agent workload.., ✔️ Leverage integrated analytics to track live chat leads and measure key performance indicators, enabling businesses to make data-driven decisions for campaign optimization and improve their online marketing strategies..
Key Features
✔️ Customizable Chat Buttons & Widgets., ✔️ Visitors Portal for Tracking Conversations., ✔️ File Transfer Capabilities Between Agents and Visitors., ✔️ CRM and CMS Integrations., ✔️ Real-Time Analytics & Reporting Grid.

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