PathPilot (YC S24)
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Description
PathPilot is an AI-driven tool designed to optimize user journeys by analyzing customer interactions across various platforms. It uncovers key actions linked to upgrades, renewals, and cancellations, helping businesses identify friction points that contribute to churn. With detailed session replay analysis, PathPilot narrates user experiences and highlights essential behaviors that impact engagement and support interactions. The tool maps user journeys, providing insights into common actions that lead to successful upgrades or cancellations. Integration with PostHog enables seamless uploads of session replays for comprehensive analysis. PathPilot’s reporting features allow businesses to proactively address UX issues and unlock opportunities for increased revenue through better understanding of user behavior.
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