Stylo
App Details
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Who is it for?
Stylo can be useful for the following user groups:., Customer support agents., Business owners., E-commerce companies
Description
Stylo is an AI assistant designed specifically for Zendesk, aimed at optimizing customer support operations. This tool enables agents to automatically resolve up to 70% of Tier 1 tickets with a single click, significantly enhancing ticket management efficiency. Stylo offers features like unique reply generation, multilingual message translation, and standardized tone for improved customer communication. By integrating seamlessly with Shopify, it pulls customer information effortlessly, allowing for rapid response to specific ticket categories.
Technical Details
Use Cases
✔️ Automatically resolve up to 70% of Tier 1 support tickets with a single click using Stylo, freeing up customer support agents to focus on more complex inquiries and enhancing overall efficiency.., ✔️ Leverage Stylo"s unique reply generation to create personalized and consistent responses for customer inquiries, improving customer satisfaction while maintaining a standardized tone across all communications.., ✔️ Utilize Stylo"s multilingual message translation feature to effectively support global customers, ensuring clear communication and timely resolutions for inquiries coming from diverse linguistic backgrounds..
Key Features
✔️ Automatic ticket resolution., ✔️ Unique reply generation., ✔️ Multilingual message translation., ✔️ Integration with Shopify., ✔️ Customer information retrieval.
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