Symbl.ai

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App Details

Who is it for?
Symbl.ai can be useful for the following user groups:., Customer support teams., Sales teams., Marketing teams., Product teams

Description

Symbl.ai is a human intelligence platform for enterprises that enables real-time engagement, prediction, and continuous learning in virtual conversations, including sales, customer service, human resources, and employee communication. The platform offers a range of features such as topic detection, sentiment analysis, automated summarization, call and progress analysis, and more. Symbl.ai uses an API-first approach to empower businesses to build solutions specific to their needs with pre-defined models and design. The platform provides enterprise-grade security and support for data privacy regulations such as HIPAA and GDPR. Symbl.ai also offers an AI exploration workshop and a developer-friendly interface for easy processing of conversations and extraction of insights.

Technical Details

Use Cases
✔️ Improve customer service interactions., ✔️ Analyze sales calls for insights., ✔️ Enhance employee communication and collaboration.
Key Features
✔️ Human intelligence platform., ✔️ Real-time engagement., ✔️ Prediction., ✔️ Continuous learning.

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