Tidio
App Details
Website
Who is it for?
Tidio can be useful for the following user groups:., Business owners., Customer support teams., E-commerce managers., Marketers., Small to medium-sized enterprises
Description
Tidio is a customer service software suite and marketing platform that helps businesses connect with customers through live chat, chatbots and AI agents.Designed for e-commerce, SaaS, and service businesses, it automates responses, collects leads, and streamlines communication across email, Messenger, Instagram, and more. With easy chatbot setup, real-time analytics, and integrations with Shopify, WordPress, and Zapier, Tidio boosts efficiency and engagement.Its customizable widgets and mobile app keep businesses connected 24/7, improving customer satisfaction and sales.
Technical Details
Use Cases
✔️ Resolve up to 64% of your support tickets with Lyro, Tidio"s AI agent for customer service. Provide truthful, helpful, a rapid-fast replies in your brand"s tone of voice., ✔️ Automate repetetive tasks with chatbot automation flows. Capture leads, generate sales, provide simple, instant solutions., ✔️ Grow AOV with help from Lyro"s product recommendation tool. Suggest additional products, up-sell, cross-sell, by providing your customers with helpful ideas.
Key Features
✔️ AI Chatbot builder., ✔️ AI helpdesk., ✔️ Live chat support., ✔️ 200+ integrations., ✔️ Multi lingual chat.
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