Basic Information
Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Tidio is the all-in-one helpdesk solution for managing all your customer messages in one place.rnrn- Talk to your visitors on live chat – quickly solve problems and sell proactivelyrn- Work alongside Lyro, Tidio's AI bot, to automatically solve your customers' questionsrn- Preview carts, check order history, and recommend products directly in chatrn- Add Tidio to your Shopify store in secondsrn- Manage customers' requests with a simple ticketing system
Links
Access
API
Stars
398
App URL
App Details
Features
Chat, Hide features, Real-time messaging, AI chatbots, Live chat, Email chat, Video calls, Social media, File upload, Multi-language, Push notifications, Agent analytics, Automated responses, Cart recovery, Discounts, FAQs, Greetings, Quick replies, Upsell, Surveys, Customizatiom, Color and font, Emojis and stickers, Chat window, Business hours, Welcome messages, Chat buttons, Tagging, Chat assignment, Chat flows, Agent avatar, Helpdesk
Use Cases
Customer feedback collection, Order and refund processing, Customer onboarding, Chatbot marketing, Lead generation, 24/7 support, Internal help desk, FAQs responses, Customer engagement, Voice assistance, Product recommendations, Social media engagement, Order confirmation and tracking, Medication reminders, Appointment scheduling, Patient data collection, Quick medical assistance, Mental health care, Financial advice and insights, Account analysis, Expense tracking, Balance and bill notifications, Suspicious activity alerts
Pricing
Pricing Model
Freemium
Developer Information
Developer Email
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